Right of Withdrawal

Consumers have the following right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

This is a courtesy translation. The German version of this page is the legally binding version; in case of any discrepancy, the German text prevails.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods; for services or digital content, the period runs from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us,
Newton, Aaron Kirchhoff, Ackers. 81, 13355 Berlin
Phone: 015110736732, Email: info@holodrone.xyz
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement.

In the case of goods deliveries, we may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Expiry of the right of withdrawal for services and digital content

The right of withdrawal for a contract for the provision of services expires if we have fully performed the service and only began performance after you gave your express consent and simultaneously confirmed your knowledge that you would lose your right of withdrawal upon our full performance of the contract. For contracts for the supply of digital content not supplied on a tangible medium, the right of withdrawal also expires if we have begun performance of the contract after you have expressly agreed that we may begin performance before the withdrawal period has expired, and you have confirmed your knowledge that by giving your consent you lose your right of withdrawal once performance has begun.

Model withdrawal form

If you want to withdraw from the contract, you may fill out this form and send it back to us:

To Newton, Aaron Kirchhoff, Ackers. 81, 13355 Berlin, Email: info@holodrone.xyz
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the sale of the following goods (*)/for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
(*) Delete as appropriate.